Prosyn support packages
SME IT support services in London, UK - Online Backup - VOIP Internet Phone Systems
Remote Support
Protect your business from the problems caused by IT gremlins for as little as £25 per user! This does not mean a compromise in service; have a look below and see what is included as standard:
- Only £25 per user per month
- Covers servers, PC's or laptops
- Unlimited remote support (work hrs.)
- Response time of 15 mins
- Full support software
- 20GB back-up site allocation
- Network monitoring
- Next business day onsite response*
Onsite Support
Never worry about your IT maintenance costs again. Our onsite package includes weekly on-site routine checks and site visits as required at no extra charge! There are no additional costs other than parts.
- Only £80 per user per month
- Includes all of the Remote Support package benefits
- FREE weekly scheduled engineer visits
- FREE emergency site visits, where faults cannot be resolved via remote access
Project Work
Wait there is more! As one of our contract clients you are also entitled to reduced project work rates starting at only £70 per hour. This type of work includes things such as:
- New hard and software installations including server replacements
- Office moves
- Auditing/PCI compliance
- Disaster recovery planning
- Penetration testing
- Other group policy changes
*On-site visits will be charged at the reduced cost of £85 per hour and are only necessary where faults cannot be resolved remotely (i.e. faulty equipment)
Minimum package 10 users.
For less than 10 users please call for a quote.
All prices are subject to VAT.








