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| Solutions - Maintenance Solutions |
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IT Support and Maintenance |
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Ad hoc / once-off support |
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Guaranteed Service Level Agreements |
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Tailored Contracts |
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Short three month contract term |
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Only pay for what you use |
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With London's continually changing requirements, IT infrastructure (including workstations, desktops, related peripherals, networks, etc.) is not something that can be installed and left alone. The IT network is an ever evolving solution that requires constant monitoring, updating and optimising. We feel a maintenance contract should allow for this in a defined and quantifiable manner.
Most networks require a minimum level of service to provide the staff the tools they need to continue their functions. We have defined these as: |
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Prosyn Limited (Head Office)
22 Willow Street
EC2A 4BH
Tel: 0845 644 2351
Fax: 0845 128 3961
Email: info@prosyn.net |
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Response SLA - the time within which and engineer will address the problem |
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Daily server and network monitoring |
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A defined number of remote and support calls |
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| Further to this we can taylor any contracts to your business requirements. In almost all cases we can take on the support immediately while working towards your ideal network environment. |
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