London based branch offices – international

Prosyn has a few clients whose head offices are based abroad. For those that are based in a local office, there are certain essential needs:

Often in this scenario our clients simply need a set of hands on the ground to carry out hardware replacements and troubleshooting that cannot be done remotely.

• Changing server hard disk or re-patching a cabling issue.
• In some cases the time difference causes some challenges for helpdesks that are not in the same time zone, we can help by filling the gap.
• Having a knowledgeable engineer to troubleshoot can save a significant amount of time when trying to repair faults.