Case study on Cisco Smart Care

The Company - A London based industry leading PR Company with around 100 users.

The Scenario

The company has a number of Cisco products including Cisco VOIP Phone systems and Cisco network equipment.

The Requirement

To reduce costs as much as is possible while keeping the core network covered by the Cisco team.

The Solution

Prosyn provided Cisco Smart Care to consolidate all of the SmartNet contracts, reduce the costs and to offer more monitoring options.

The Result

A single renewal date for Cisco contracts, any devices added are automatically added to the contracts (with an acceptance click of the mouse) and errors/updates and end of life products are monitored.